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As a new patient with Parkway Primary Care we want to ensure that your visit is a pleasant one. Please review the items listed below as we feel that they will help your visit to flow more efficiently.
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Please arrive 15 minutes prior to your scheduled appointment - This allows us enough time to get you checked in and completely registered before your scheduled appointment time. If you arrive late and cut into your appointment time, we will do everything we can to squeeze you in. However, sometimes the schedule does not allow us that flexibility and in that case your appointment will need to be rescheduled.
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Please bring your most recent insurance card(s) - This ensures that we get your claim filed in a timely manner.
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Please bring your driver's license or photo id - This helps us to securely identify you. Insurance cards do not have photos on them.
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If you are taking prescription medication, please make sure to bring in your medication bottles - This allows us to accurately enter the correct dosages and medication into your chart.
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Please keep in mind that we do not double book our appointments. The time that is scheduled is for you and you only. Unlike other offices that require a 24 hour notice to cancel or reschedule appointments, we only require 4 business hours for notification. We are a very small office and every appointment slot is invaluable for patient access to care. If you cancel with less than 4 business hours to your visit or no show for your appointment, a $35.00 fee will be assessed.
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